Returns and Exchange Policy

  • Return Window: Returns or exchanges are accepted within 15 days from the date of purchase.
  • Eligibility for Return:
    • The item must be unused and in the same condition as received.
    • It must be in the original packaging.
  • Non-Returnable Items:
    • Gift cards
    • Items not in original condition, damaged, or missing parts - not due to any error at our end.
    • Items returned more than 15 days after delivery.
  • Proof of Purchase: A receipt or proof of purchase is required to complete your return.
  • Refunds:
    • After inspecting your return, we will notify you via email /chat of the approval or rejection of your refund.
    • If approved, a credit will be applied to your original method of payment within 7 working days.
    • The refund process takes 20-30 days from the time of initiation of a return request.
  • Late or Missing Refunds:
    • Check your bank account and contact your credit card company as it may take time for refunds to be posted.
    • Contact your bank for potential processing delays.
    • If you still haven’t received your refund, contact us at [email protected].
  • Exchanges:
    • All orders are eligible for exchange, provided, the item is unused and in the same condition as received.
    • Item must be in the original packaging.